7ebd Privacy Policy

At 7ebd, your privacy is not just a policy checkbox — it is a foundational principle built into everything we do. This Privacy Policy explains the types of personal data we collect when you use 7ebd's platform, how that data is processed, the purposes it serves, and the rights you hold as a user based in Bangladesh. By accessing or using 7ebd, you confirm that you have read and understood this policy in full.

This policy applies to all users of the 7ebd website located at https://7ebd.bio, including visitors who browse without registering and registered members who actively play casino games, place sports bets on cricket, football, kabaddi, and other events, or conduct financial transactions through supported payment gateways including bKash, Nagad, and Rocket. Please read this document carefully before using our services.

Information We Collect

7ebd collects personal information in two primary ways: directly from you when you register or interact with our platform, and automatically through standard web technologies when you browse our site.

Information You Provide Directly

When you create an account, make a deposit, or contact support, you may share:

• Full name, date of birth, and a valid email address
• Mobile phone number linked to your bKash, Nagad, or Rocket mobile wallet
• Residential address or city (Dhaka, Chittagong, Sylhet, Khulna, or elsewhere in Bangladesh)
• Copies of government-issued identification documents submitted for KYC verification

Information Collected Automatically

When you access 7ebd, our servers and analytics tools automatically record certain technical and behavioural data, including:

• IP address, browser type, and operating system version
• Pages visited, time spent on each page, and click or tap patterns
• Device identifiers and general geolocation data derived from your IP address

How We Use Your Information

7ebd processes your personal data for the following legitimate purposes only. We do not use your information for any purpose beyond those listed below without first obtaining your explicit consent:

• To create and manage your 7ebd account and verify your identity through our KYC process
• To process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment channels
• To deliver platform features including live casino games, cricket betting markets, slots, and crash games
• To send account notifications, security alerts, and service updates to your registered email or phone number
• To monitor platform activity for fraud prevention, responsible gaming compliance, and security investigations
• To analyse usage trends and improve the overall performance, design, and usability of the 7ebd platform

Where you have opted into marketing communications, we may contact you with information about promotions, bonuses, new game launches, and seasonal offers relevant to your activity on 7ebd. You may opt out of these communications at any time by contacting our support team.

Sharing of Your Information

7ebd treats your personal data with strict confidentiality. We do not sell your information to third parties. However, in certain limited and clearly defined circumstances, we may share necessary data with trusted partners in order to operate the platform and fulfil our obligations to you.

Payment Processors

To process your financial transactions, we share the minimum required payment details with authorised gateways and mobile financial service providers including bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy frameworks and handle your data solely for transaction processing.

Technology and Service Partners

We engage carefully vetted technology service providers, including game software studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, as well as hosting and analytics vendors. These partners access only the data strictly necessary for their contracted services and are bound by confidentiality agreements that prohibit any further use or disclosure.

Legal Obligations

7ebd may disclose your information if required to do so by applicable law, a valid court order, or a lawful request from a competent authority. In such cases, we will disclose only the minimum information required to satisfy the legal obligation and will notify you where we are permitted to do so.

Data Security

7ebd implements robust, multi-layered security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Our infrastructure employs 256-bit SSL/TLS encryption for all data in transit, and sensitive data at rest is stored in encrypted form on access-controlled servers. We conduct regular internal security audits and apply prompt patches to address newly identified vulnerabilities.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that materially affects your personal data, 7ebd will notify affected users as promptly as possible and take immediate steps to contain and remediate the incident.

Cookies and Tracking Technologies

7ebd uses cookies and similar tracking technologies to ensure our platform functions correctly and to help us understand how users interact with the site. The cookies we deploy fall into the following categories:

• Essential cookies — required for core platform functions such as maintaining your session, remembering login state, and processing transactions securely
• Analytics cookies — used to collect aggregated, anonymous data about page views, session duration, and navigation paths to help us improve site performance
• Preference cookies — used to remember your language setting and other display preferences across sessions

You may disable non-essential cookies through your browser's built-in settings. Please note that disabling essential cookies may affect the functionality of the 7ebd platform, including your ability to log in and process transactions.

Payments and Financial Data

7ebd facilitates deposits and withdrawals through trusted Bangladeshi payment channels. When you conduct a financial transaction on our platform, transactional data — including the payment method used, transaction amount in BDT, and transaction timestamp — is recorded and retained for accounting, audit, and fraud-prevention purposes. We do not store complete card numbers, card security codes, or full mobile banking PINs on our servers.

All payment processing involving bKash, Nagad, Rocket, Upay, Visa, and Mastercard is handled by the respective payment providers under their own security standards and privacy policies. 7ebd is not responsible for the data handling practices of external payment service providers once a transaction leaves our platform environment.

Data Retention

7ebd retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Account information and transaction records are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping requirements.

When personal data is no longer required, it is securely deleted or anonymised in a manner that ensures it cannot be reconstructed or attributed to an individual. You may request early deletion of your non-transactional data by contacting our support team, subject to any overriding legal retention requirements.

Your Rights

As a user of 7ebd, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with your registered account details and a description of your request:

• Right to access — you may request a copy of the personal data 7ebd holds about you at any time
• Right to rectification — you may ask us to correct any inaccurate or incomplete personal data we hold
• Right to erasure — you may request that we delete your personal data where it is no longer necessary for its original purpose, subject to legal retention obligations
• Right to object — you may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal

We aim to respond to all privacy-related requests within 30 days of receipt. If we require additional time or information to process your request, we will notify you within the initial 30-day window.

Third-Party Links

The 7ebd platform may, on occasion, reference third-party service providers or payment partners by name. Our website does not contain outbound links to external sites. Regardless, if you navigate to a third-party website independently, 7ebd is not responsible for the privacy practices or content of that external site. We recommend reviewing the privacy policy of any third-party service before submitting personal information to them.

Minors and Age Restriction

7ebd is strictly an adults-only platform. Our services are intended exclusively for users who are 21 years of age or older. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will promptly delete that data and close any associated account. If you believe a minor has registered on our platform, please notify us immediately at [email protected].

Changes to This Privacy Policy

7ebd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable laws, or platform features. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where required, provide more prominent notice such as an on-site banner or a direct email notification to registered users.

Your continued use of the 7ebd platform after any such changes have been published constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised terms, you should discontinue use of our platform and contact us to request account closure.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7ebd handles your personal data, our dedicated privacy support team is available to assist you. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email: [email protected]